WARRANTY

We stand behind every exquisite jewel and timepiece we sell. Most of our loose diamonds come with Certificates from GIA (Gemological Institute of America) or EGL (European Gemological Laboratory).

WatchesandWatches.com is not affiliated with Rolex USA, Rolex International, Cartier Inc, or Patek Philippe. As a watch store able to offer you genuine brand name watches at discounted prices, we are not Authorized Dealers of these manufacturers. We carry mostly pre-owned watches from secondary market in exceptionally excellent condition.

We guarantee you that the timepieces we sell are all authentic, unless otherwise stated where there are custom diamond parts such as diamond dial, diamond bezel, and/or diamond band. We do not sell replicas of any kind. Diamonds used in the custom parts of the watches are of top quality stones; with clarity range between VS and SI, and color range between G and H.

An Appraisal Certificate is provided for every fine timepiece or jewelry purchased from Ramerica Jewelry. Valuation may be based between actual purchase amount and its retail list price. In some cases, the item purchased may include also its Original Warranty Certificate (in the case of watches) or Laboratory Certificate (in the case of diamonds).

A Full One (1) Year Warranty is provided for all watches purchased from watchesandwatches.com, one year from the date of purchase. Our warranty covers the watch movement and battery replacement for the time period stated. It does not include watch case, watch bracelet, straps, crown/stem, crystal/glass, finishes, damage caused by excessive wear and tear and/or physical/accidental abuse, and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations. This warranty is provided only by WatchesandWatches.com.

Items posted on this website are subject to price changes without notice, depending on availability. You will be contacted by a sales agent regarding availability and price of your order.

SATISFACTION GUARANTEE
Your 100% satisfaction is our top priority. We give customers 7-day period to have the purchased item examined & inspected. If you are not fully satisfied with the merchandise, full refund will be given, less shipping and insurance. Merchandise has to be returned in the same condition it was received. Merchandise is subject to our inspection before release of the refund. All sales are final after 7 days of receipt, no returns nor exchanges. There are no returns/exchanges for items purchased in the actual store.

PRIVACY POLICY
We do not share nor sell information you provide us. Information you provide like your name, address, contact numbers, email address, credit card information, will be used solely for your specific order and will be kept confidential as soon as the order is completed.